DEVELOPMENT OF STANDARD OPERATING PROCEDURES IN THE FIELD OF VILLAGE GOVERNMENT DEVELOPMENT OF TAKALAR REGENCY

Authors

  • Aulia Rahman Program Studi Manajemen Sumber Daya Manusia Aparatur, Politeknik STIA LAN Makassar
  • Dwiyanti Dhifara Fadillah Nur Program Studi Manajemen Sumber Daya Manusia Aparatur, Politeknik STIA LAN Makassar

DOI:

https://doi.org/10.33509/admit.v1i1.2035

Keywords:

Descriptive, Qualitative, Renewal, Source Triangulation, Standard Operating Procedures

Abstract

Based on existing regulations, every government organization is required to have service standards, one of which is SOP. One of the benefits of SOP is to improve government performance to make it more effective and efficient. The results of the pre-research interviews found that there were several SOPs at the Takalar District Social Service and PMD, especially in the Village Administration Development Sector that needed to be updated, so the purpose of this study was to develop or update Standard Operating Procedures (SOPs), especially in the Village Administration Development Sector. Community and Village of Takalar Regency. The research method used is a qualitative method with a descriptive research design. Data collection techniques in this study used interviews, observation and document review. While data analysis uses (1) data reduction, (2) data presentation and (3) drawing conclusions. Then to test the validity of the data, this study used a data validity test with source triangulation. The outputs or results of this study are SOPs for Supervision and Assistance in Village Financial and Asset Management, SOPs for Development of Village Financial and Asset Management, SOPs for Verification and Reporting on the Implementation of Village Fund Allocations, and SOPs for Compilation and Development of Village Financial Information Systems.

References

Ajusta & Syahrial, A. (2018). Analisis Penerapan Standar Operasional Prosedur (SOP) Di Departemen Hrd Pt Sumber Maniko Utama. JMM Online, 2(3), 181-189. https://doi.org/10.52160/ejmm.v2i3.90.

Arief, R. & Sunaryo. (2021). Pengaruh Penerapan Standar Operasional Prosedur (SOP), Gaya Kepemimpinan dan Audit Internal Terhadap Kinerja Karyawan (Studi Kasus Pada PT. MEGA PESANGGRAHAN INDAH). Jurnal Ekonomika dan Manajemen, 9(2), 125-143. http://dx.doi.org/ 10.36080/jem.v9i2.1249

Hadiwiyono, P. S., & Panjaitan, T. W. (2013). “Perancangan Standard Operating Procedure (SOP) Departemen Human Resources (HR) Di PT. X. Jurnal Titra, 1(2), 227-232.

Haning, M. T. (2018). Reformasi Birokrasi di Indonesia: Tinjauan Dari Perspektif Administrasi Publik. JAKPP (Jurnal Analisis Kebijakan dan Pelayanan Publik), 4(1), 5-37. https://doi.org/10.31947/jakpp.v4i1.5902.

Muhaling, A.R, Palandeng, I.D & Sumarauw, J.S.B. (2021), Implementasi Standar Operasional Prosedur (SOP) Layanan Pada PT. TASPEN (Persero) Cabang Manado. Jurnal EMBA, 9(4). 572-581. https://doi.org/10.35794/emba.v9i4.36411.

Mukti, T. C. (2017). Pengaruh Standar Operasional Prosedur (SOP) Pelayanan Terhadap Kepuasan Konsumen. Jurnal Manajemen Dan Kewirausahaan, 2(1), 14-26.

Nugrahani. F. (2014). Metode Penelitian Kualitatif. Solo: Cakra Books.

Nur’Aini, F. (2016). Pedoman Praktis Menyusun SOP. Yogyakarta: Quadrant.

Nurmah, S. (2018). Pelayanan Prima Instansi Pemerintah Kajian Kritis pada Sistem Pelayanan Publik di Indonesia. Depok: Prenadamedia Media.

Soediro, M. & Nurbianto, A.T. (2021). Peranan Penerapan Standar Operasional Prosedur (SOP) Terhadap Penjualan dan Kinerja Karyawan (Sebuah Kajian Terhadap Bisnis Restoran Pada Masa Pandemi Covid-19). JMBI UNSRAT, 8(3). 845-851. https://doi.org/10.35794 /jmbi.v8i3.36934.

Soemaatmadja, R. (2020). Pentingnya Pembuatan SOP (Standar Operasional Prosedur) Sebagai Pendukung Dalam Pelayanan Publik. Jurnal Lingkar Widyaiswara, 7(1), 69-74.

Soemohadiwidjojo, A. T. (2014). Mudah Menyusun SOP. Jakarta: Penebar Swadaya Group.

Soleha, S. N. (2018). Peranan SOP Dalam Menciptakan Efektivitas dan

Efsiensi Kerja Di Hotel Sr Bali. Journal Tourism, Hospitality and Culinary, 3(2), 67-73.

Sugiyono. (2013). Metode Penelitian Bisnis (Pendekatan, Kuantitatif, Kualitatif dan R&D). Bandung: Alfabeta.

Sulam, S., Domopolli, M & Dilo. A. U. (2019). Penerapan Standar Operasional Prosedur Terhadap Efektifitas Pelayanan Keuangan di IAIN Sultan Amai Gorontalo. Al-Buhuts, 15(2), 1-20.

Valentino, C. A., & Indahingwati, A. (2019). Kajian Penerapan SOP Pada Karyawan Divisi Operasional PT. Jaya EkspressTransindo DC Sidoarjo. Jurnal Ilmu dan Riset Manajemen (JIRM), 8(1), 1-15

Wulandari, T., & Fidiana, F. (2017). Peranan Audit Internal Terhadap Kepatuhan Standar Operasional Prosedur (SOP) Pada PT X.” Jurnal Ilmu dan Riset Akuntansi (JIRA), 6(7), 1-15.

Published

2023-01-05